For work with no end date. Grow is the capability most businesses need; Launch is intentionally limited, and Scale adds governance and reach.
M / 01
Care Plan
For a site, store or app that is now part of how the business earns — and needs somebody watching it.
Outcome: It stays patched and backed up, with a known place to write and a clear first-response time.
Launch
Keep one site monitored and maintained.
- Properties covered1 site
- Backupsweekly, 30-day retention
- Updates (core, plugins, dependencies)monthly
- Uptime monitoring5-minute checks, email alert
- Support hours included2 h/month
- Response time (first reply)2 business days
Start with Launch
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Grow
Safely change a site the business depends on.
- Properties covered1 site
- Backupsdaily, 90-day retention
- Staging environmentchanges tested before they touch the live site
- Malware scanningscan, clean-up, and recovery
- Support hours included5 h/month
- Response time (first reply)1 business day
Start with Grow
Scale (Managed)
Managed care across several properties.
- Properties coveredup to 3 sites or apps
- Backupsdaily and on-demand, 365-day retention
- Uptime monitoring1-minute checks, 24/7 automated alerting with escalation
- Malware scanningscan, clean-up, plus hardening review twice a year
- Support hours included12 h/month
- Response time (first reply)same business day
Start with Scale
The jump that matters: Launch keeps the lights on. Grow adds a staging environment, daily backups, and malware clean-up — the point at which you can safely change a site the business depends on. Scale is a managed service: response-time commitment, 24/7 automated escalation, and multiple properties.
M / 02
Marketing Retainer
For a business with something to sell and nobody running the channels that sell it.
Outcome: Channels are planned, published, measured and adjusted every month, with one report saying what changes next.
Launch
Consistent organic management on one channel.
- Channels managed1 (Instagram, LinkedIn, or X)
- Calendar, scheduling, publishingup to 12 posts/month
- Community management3× per week
- Paid ads management—
- SEO—
- Reportingmonthly report, 1 call/month
Start with Launch
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Grow
Start paid demand and measure conversion.
- Channels managedup to 3
- Calendar, scheduling, publishingup to 20 posts/month
- Paid ads managementup to 2 platforms (Google / Meta / TikTok): set-up, conversion tracking, monthly optimization
- SEOkeyword plan and on-page optimization of up to 5 pages/month
- Email marketing2 campaigns/month
- Reportingbiweekly report, 2 calls/month
Start with Grow
Scale
Coordinate a wider acquisition system.
- Channels managedup to 4
- Calendar, scheduling, publishingup to 30 posts/month
- Paid ads managementup to 4 platforms, plus landing-page conversion tracking and audience testing
- SEOkeyword plan, up to 10 pages/month, plus off-page and listings outreach
- Email marketing2 campaigns/month, plus 3 automated sequences built and maintained
- Reportingweekly report, live dashboard, quarterly growth plan
Start with Scale
The jump that matters: Launch is organic, one channel, no ads. Grow starts paid ads and conversion tracking — the first tier that can actually buy demand and prove it. Scale adds off-page SEO, email automation, reputation monitoring, and creator coordination.
M / 03
Content & Creative
For a brand that needs a steady, on-brand supply of visuals and video without hiring a designer.
Outcome: Predictable batches of publish-ready work, in the right sizes and one consistent visual language.
Launch
A reliable static content baseline.
- Static graphics (social sizes)12/month
- Captions12, 1 language
- Video / motion—
- Blog articles—
- Revision rounds1 per item
- Delivery rhythm2 batches/month
Start with Launch
- most popular
Grow
Add two-edition output and regular video.
- Static graphics (social sizes)20/month
- Captions20, two languages
- Video / motion3 finished minutes/month (reels and motion graphics, max 60 s per piece)
- Blog articles1/month, up to 800 words
- Revision rounds2 per item
- Delivery rhythmweekly batches
Start with Grow
Scale
Run a full monthly campaign language.
- Static graphics (social sizes)30/month
- Captions30, two languages
- Video / motion6 finished minutes/month, of which up to 1 minute may be advanced motion or 3D
- Blog articles4/month, up to 1,000 words each
- Creative direction1 monthly campaign concept: theme, key visual, rollout plan
- Delivery rhythmweekly batches
Start with Scale
The jump that matters: Launch is static graphics in one language. Grow adds video and bilingual output — the two things that usually decide whether a feed performs. Scale adds advanced motion and 3D, article volume, and a monthly campaign concept instead of one-off pieces.
M / 04
AI & Automation Ops
Entry requires an AI & Systems Audit or a working pilot, plus a one-time setup before the monthly run begins.
Outcome: Agreed manual work runs by itself, is monitored, and gets repaired with a clear response time.
Launch
Keep a small automation set running.
- Live automations maintainedup to 3
- AI agents in production (support, lead qualification, document processing)—
- Connected systems1 platform
- Monitoringfailure alerts
- Change hours included2 h/month
- Fix response (broken automation)2 business days
Start with Launch
- most popular
Grow
Put one maintained AI agent into production.
- Live automations maintainedup to 8
- AI agents in production (support, lead qualification, document processing)1, including prompt and knowledge-base upkeep
- Connected systemsup to 3
- Monitoringfailure alerts, weekly review
- Change hours included6 h/month
- Fix response (broken automation)next business day
Start with Grow
Scale
Govern several agents and larger workflows.
- Live automations maintainedup to 15
- AI agents in production (support, lead qualification, document processing)up to 3
- Connected systemsunlimited within the agreed scope
- Human-in-the-loop review workflowapproval steps and audit trail
- Change hours included15 h/month
- Fix response (broken automation)same business day
Start with Scale
The jump that matters: Launch keeps the plumbing running. Grow puts an AI agent into production and maintains its knowledge base — the tier where a job actually comes off a person's desk. Scale adds multiple agents, the response-time commitment, human review controls, and cost governance.